Get to Know presenter and moderator Abby Ferri, CSP

Abby Ferri, CSP

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Hi! I’m Abby Ferri, the President of The Ferri Group LLC. I have over 14 years of experience in the field of safety and health in diverse industries including construction, manufacturing, healthcare, hospitality, beverage, and retail.

A colleague once described me as a “practical and creative safety professional,” and that phrase has stuck! I continue to hone my ability to relate to the trades level as well as managers and executives. My approach has helped my clients build their safety program from scratch or improve upon processes and culture that were already in place.

Before 2014, I was employed full-time in safety. I began to take on freelance work after the birth of my first child (Moselle!) in 2012. I officially established The Ferri Group LLC in 2014 at the request of a client who wanted to make sure they paid me as an entity and not an individual. I’ve grown The Ferri Group since that first project to provide safety, and risk control services to diverse industry groups.

I caught part of a podcast today in which Kareem Abdul-Jabbar was interviewed. He kept referring to the fundamentals of basketball as he answered callers' questions. Even a caller question about working with Bruce Lee compared to John Wooden was met with the F word again - FUNDAMENTALS!

It got me thinking, "what are my fundamentals of safety?" It's such a simple concept, and I became a bit frustrated with myself that I couldn't rattle off a list of 3 to 5 things that guide my actions as a safety professional. I made a voice note to revisit this topic as a blog, and here I am 12 hours later, brainstorming.

To gamify the process, I gave myself 5 seconds to come up with 5 Fundamentals. Here's the result:
  1. Listen
  2. Research
  3. Follow-through
  4. Clear communication
  5. Fun

LISTEN

I recently facilitated a safety retreat for a large company's safety team. We kept coming back to classic advice from Stephen Covey, it's the 5th Habit of highly successful people - "seek first to understand, then to be understood."  Or as we described it as a group - "listen to understand, not to reply." People, by nature, want to be heard. As a safety professional, I've found that showing your caring side is important towards earning trust of workers, and listening is the simplest path to trust. Caution - the simplest tasks are often the most difficult!

RESEARCH

Once I've listened to a safety concern or question, I begin to analyze. If I do not have the answer immediately, I let the person know that I will get back to them. I value staying on top of the latest in technology, legislation, gadgets, and other solutions and concepts related to safety. I approach the work as a lifelong student, aiming to learn something every day. Someone once told me that if you stop learning you may as well die. Harsh, but true!

FOLLOW-THROUGH

Just like people desire to be heard, they also want to be validated and treated fairly. When I say I will get back to someone after some research - I follow-through! I'm lucky that this instinct has always come naturally. In fact, this accountability and follow-up was praised by my first supervisor in safety, Mr. Pete Filanc (RIP). I remember him introducing me to his fellow members of the company's management team before I gave an annual "state of safety" update at their retreat - he explained that I had quickly earned the trust of the company's "field forces" by listening to their concerns and actively following up with collaborative and practical solutions in a timely manner. I'll never forget that moment because it was such high praise from a person I respected and that it was due to something I was doing naturally!

CLEAR COMMUNICATION

Einstein said it best, "If you can't explain it simply, you don't understand it well enough." Boom. If I can't pass the Einstein test, I go back to my other fundamental of Research.

FUN

This is another Fundamental that comes naturally to me. If the element of fun is missing from my work, it's tough to get through the day. I had fun at oppressively stinky and hot wastewater treatment plant jobsites and I have fun conducting training in air-conditioned conference rooms. Sometimes, it's difficult to find the fun, but keep looking.

What about you? Give yourself 5 seconds and make your own Fundamentals list. Let me know if we share fundamentals at #safety2017 or if you have a completely different take!

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